Privacy Policy


Privacy Policy

1. Introduction

This Privacy Policy explains how eJO (“we”, “us”, “our”) collects, uses, stores, and protects your personal information when you access or use our multi‑vendor ecommerce CMS (“the Platform”). By using the Platform, you consent to the practices described in this Policy and agree to comply with applicable laws in the Hashemite Kingdom of Jordan.

2. Information We Collect

We collect information to provide and improve our services. The types of data we collect include:

Personal Information

  1. Name, email address, phone number
  2. Account login details
  3. Billing and payment information

Vendor Information

  1. Store name and business details
  2. Product listings, images, and descriptions
  3. Transaction and order history

Customer Information

  1. Delivery address
  2. Order details
  3. Payment‑related information (processed securely through third‑party gateways)

Technical & Usage Data

  1. IP address and device information
  2. Browser type and operating system
  3. Pages visited, actions taken, and session duration
  4. Cookies and tracking technologies

3. How We Use Your Information

We use collected data to:

  1. Operate and maintain the Platform
  2. Process orders, payments, and vendor activities
  3. Improve user experience and platform performance
  4. Provide customer support
  5. Prevent fraud and enhance security
  6. Comply with Jordanian legal and regulatory requirements
  7. Send service updates, notifications, and relevant communications

We do not sell personal information to third parties.

4. Legal Basis for Processing (Jordan)

We process personal data in accordance with Jordanian laws, including:

  1. Electronic Transactions Law No. 15 of 2015
  2. Consumer Protection Law No. 7 of 2017
  3. Cybercrime Law No. 27 of 2015 (and amendments)

Processing is based on:

  1. User consent
  2. Contractual necessity
  3. Legal obligations
  4. Legitimate business interests

5. Cookies and Tracking Technologies

The Platform uses cookies to:

  1. Enable essential site functionality
  2. Improve performance and analytics
  3. Personalize user experience
  4. Support vendor and customer operations

Users may disable cookies through browser settings, but some features may not function properly.

6. Sharing Your Information

We may share information with:

  1. Vendors, when customers place orders
  2. Payment gateways, for secure transaction processing
  3. Service providers, such as hosting, analytics, or email services
  4. Government authorities, when required by Jordanian law

All third‑party partners are required to protect your data and use it only for authorized purposes.

7. Data Storage and Security

We implement technical and organizational measures to protect your information, including:

  1. Encrypted data transmission
  2. Secure servers and firewalls
  3. Access controls and authentication
  4. Regular security audits

While we strive to protect your data, no system is completely secure. Users are responsible for safeguarding their account credentials.

8. Data Retention

We retain personal information only as long as necessary for:

  1. Providing services
  2. Legal compliance
  3. Resolving disputes
  4. Enforcing agreements

Users may request account deletion, after which data is removed unless retention is required by law.

9. Your Rights

Depending on applicable laws, you may have the right to:

  1. Access your personal data
  2. Request correction or updates
  3. Request deletion (where legally permitted)
  4. Withdraw consent for non‑essential processing
  5. Request a copy of your data

Requests can be submitted through our support channels.

10. Vendor and Customer Responsibilities

Vendors must handle customer data responsibly and comply with Jordanian privacy and consumer protection laws.

Customers must provide accurate information and use the Platform lawfully.

11. International Data Transfers

If data is transferred outside Jordan, we ensure appropriate safeguards are in place to protect your information in accordance with international standards.

12. Updates to This Policy

We may update this Privacy Policy periodically. Continued use of the Platform after updates are posted constitutes acceptance of the revised Policy.

13. Contact Information

For questions or concerns about this Privacy Policy, contact us at:

info@700-apps.com

If you want, I can prepare a Refund & Return Policy or a Vendor Agreement to complete your legal pages.